Donnie,
I wanted to let you know I received the scope (over a week ago, actually) - I really appreciate the service!
I finally had a chance to lap the rings and mount it up over the weekend, and took it to the range Monday. It really compliments the rifle and I'm very happy with the performance in the few rounds I was able to put on it.
Anyway thanks again for the great service, and I hope to be in touch again soon.
Very Respectfully,
Clint
Clint Lynch
Senior Product Designer
FN Manufacturing LLC
Clint Lynch
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"The pleasure was all mine, and you can bet I will gladly tell everyone I know to use you. Your prices were more than fair, and you were willing to go the extra mile. Outstanding! Thank you very much."
Henry Phayer
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Donnie,
I received my order earlier today. Simply amazing to place an order on the 17th and have the item in a day and a half.
I learned about Big River Tactical over on arf.com, you really exceed everyone’s expectations.
Looking forward to continued business!
Tommy Josey
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Post on www.snipershide.com: http://www.snipershide.com/cgi-bin/ubbcgi/ultimatebb.cgi?ubb=get_topic&f=1&t=015014
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Received the boreguide and rings today in the mail. I must commend you on your super fast shipping and top quality items you sell. Keep up the good work and thanks for a most healthy business transaction!
Eric
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Donnie,
I was impressed that you called about the order. That extra step customer service is what will keep customers coming back. I'll recommend Big River Tactical to others. One thing, I found the shirts through the Woolrich web site. They had a list of companies that sell the products. Yours was the 4th one I clicked on and the 1st to carry the shirts. The first three only offered tactical pants, shirts and vests.
Thanks,
Bill
Bill
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Big River Tactical,
I ordered some scope rings from you and it turned out that they were out of stock, you ended up contacting me and suggested an alternate selection,and they were at my front door three days later, and they work great! Your customer service is something that should certainly be commended, I mean you even helped me out on a holiday. you just don't generally get that kind of service. From one swat sniper to another, I sincerely thank you, and I will most definately recommend your site to my co-workers. Thanks.
Sgt. Michael Marsfelder
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Thanks Mr. Donnie, It has been a pleasure doing business with you. I look forward to our next transaction. Your first hand experience with the Varmint Hunter reticle really made me feel a lot more confident with my purchase. Your recommendation of the TPS rings saved me a lot of money (not to mention the absolutely incredible price on the Leupold scope). Your customer service is the best that I have seen since the country store in the small town that I'm from closed when I was a kid. In this day of high-tech fast-paced electronic communication, it was nice have a conversation with someone that seemed genuinely inerested in what I was trying to accomplish. If you spend this much time with every customer, you will never make enough money to retire.......
Pat Dufrene
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Donnie,
I keep on buying from you because your service is prompt and top notch. I also like being able to know what items are in stock on your site. Keep up the good work. You'll be hearing from me in the future. I look forward to getting the scope.
Thanks,
Al Liao
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Hi Donnie--- Bob Lavigne here,I finally got a chance to really work over that TRS1 Millet I bought from you a while back and I have to say that this thing is probably right in between a Vari X II and a Vari X-III and way ahead of my SS as far as clarity .With it mounted on my B&C stocked 10FP LE2a 26" bbl Savage ,Warne rail and Burris low Tactical rings I ran a box at 100 yards and the scope repeated a square (center shot, 3moa left, 3up,6right,6down,6left,3up 3right) 3 times on the same target with astonishing repeatability. The hole print on the top right and center shot were ragged holes while the others were very respectable ranging from .336 to .550 using my sweetheart 308 SMK loads. All shots were from a machine rest on a calm 79degree morning. The rest of day was spent running the elevation up and down wacking 12" square plates using a bi-pod ranging from 200 yards to 500 yards (that's all we have here) with the odd rock buster at 735 yards I'll say at the end of the day the scope was still as accurate and repeatable as it was at the beginning of the day and I was duely impressed to say the least! I've got a blind on an old power line here where I'm going to use this setup this fall, man it's sweet shooting combination I have here and that TRS-1 is probably the best buy I've made in quite a while.
Bob
Bob Lavigne
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Dear Mr. Pridemore,
As always, it is a great pleasure to do business with you and the entire sales staff. Your direct attention to detail is always an important consideration we make when the time comes to purchase quality items.
Please pass this on to the rest of your staff and we look forward to doing business with you again in the near future.
Kristopher Schmidt, Deputy Sheriff
Whiteside County Sheriff's Office
Kristopher Schmidt, Deputy Sheriff
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Donnie:
I would like to change my scope to the Millet TSR-1 that we talked about today. I would also like to get 2 of your bean bags (BLACK). Also a set of butler creek scope caps that will fit the scope.
Once again thanks so much for your patience and the advice. It is very rare to get any kind of customer service and yours is exceptional.
Roger C.
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Donnie,
Greetings. I like your company. Top notch. I just read on your web site home page that you are a full time Officer so I canx'd the idea to call you and figured you would get my Leupold Mark 4 order from the e-mail and visa on file. Sure enough!
Btw, I got the pod lock and Harris bipod today. Very fast service. I will do business with you in the future and will recommend you highly.
Don Kim
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Donnie,
Just wanted to let you know how much I appreciate your excellent service when dealing with customers. It is all to often these little things are over looked. I have dealt with Big River Tactical a couple times now and will be returning in the future. My last order was the single most pleasant online dealing I have ever had. When something was not in stock, Donnie called me within 1 hour of the order to let me know and see if he could offer a substitute, which he did without fail. A large inventory of accessories, Incredible service and some of the best prices around. What more could you ask for? Thanks again.
Dave Hoback
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Hey, just wanted to drop a line and say thank you VERY much for the fast shipping (total turnaround was about 4 days) and great price (I still havent found them cheaper anywhere) on the TPS scope rings I just bought. Its stuff like that that makes a company stand out above the rest, and I will be sure to spread the good word about Big River Tactical. Thanks again.
Sgt J. F. Roberts USMC
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Donnie: I will definitely let my son-in-law know about you (these things are for him) and relate what terrific service you provide as well! And you will be hearing more from us again in the near future. Tom LOVES the material from which the shirts are made, so I'm sure you will be a regular for birthdays, Christmas, various occasions! Thanks again for your personal and professional service.
Gayle Henderson, Executive Assistant
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Donnie,
I mounted the Millet TRS-1 on a Rem 700 LTR in Badger rings on a flat pic't base and am shooting .5 MOA CTC groups from a bipod and butt bag. Awesome scope and great ship/service from you. I will recommend you to anyone who will listen.
Mike
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I received my scope yesterday and I am very pleased. You do good business and I can't believe it came so fast. Add me to the list of happy customers!
Nick Reda
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Thanks Donnie
I found you through the forums on Snipershide.com. I’m, always a little leery of a vendor I’ve never done business with but you’re solid with those folks and I was in a hurry for the rings (new toy needs to be played with) so. . . .
Thanks for the fast service. I see why they recommend you so highly.
Rick Lavaty
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